We want you to enjoy your role, challenge yourself, and build a career, so we invest in helping you achieve this. Whether that’s supporting you to fulfil your potential in your current role or helping you aim even higher, we will work with you to make sure it happens.
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It takes a wide range of talented people to make InfoTrack successful - explore our teams and see where you could fit in.
Our Product team shapes the future of InfoTrack’s services and solutions. They turn ideas into products by understanding client needs, spotting opportunities for innovation, and ensuring every feature delivers real value.
Working at the intersection of customer experience, business goals, and technical feasibility, the team collaborates closely across the business to create products that are intuitive, effective, and built to make life easier for our clients.
Our Development team brings our products to life. From web platforms and desktop tools to integrations and APIs, they design, build, and maintain the technology that powers InfoTrack.
Working across the full development lifecycle, the team focuses on performance, reliability, and continuous improvement, using modern development practices and CI/CD pipelines to deliver scalable, high-quality solutions.
Our Marketing team is responsible for building awareness of InfoTrack and helping clients get the most from our services.
Through campaigns, events, webinars, email marketing, and social media, they create engaging content that educates, informs, and connects with our audience. With a strong digital presence and a growing network of clients and prospects, the team plays a key role in driving engagement and supporting business growth.
Our Business Development team focuses on creating new opportunities and helping new clients get started with InfoTrack. From identifying potential partnerships to supporting onboarding and implementation, they work closely with firms to ensure a smooth transition and long-term success.
Our Account Management team builds strong relationships with existing clients, helping them maximise the value of InfoTrack’s services. Through regular communication, training, webinars, and tailored support, they encourage product adoption, share best practice, and ensure clients continue to get the most from our solutions.
Our Integrations team works closely with Case Management System (CMS) providers to expand and strengthen InfoTrack’s integration network. By building collaborative partnerships and identifying new commercial opportunities, they help deliver seamless experiences for shared clients and support continued business growth.
Production is our largest department and plays a vital role in delivering services to clients every day. Across a range of specialist teams, colleagues work behind the scenes to process searches, manage data quality, resolve queries, and maintain the high standards our clients rely on. From Search Analysts and Quality Analysts to our Training team and Regulated Drainage & Water specialists, Production combines expertise, accuracy, and collaboration to keep everything running smoothly.
Our Operations teams are at the heart of client support and service delivery. Whether responding to technical queries, managing search orders, coordinating with suppliers, or supporting commercial clients, they ensure every request is handled efficiently and professionally.
Made up of Helpdesk, Property Searches, Customer Support, and Commercial Support teams, Operations is all about problem-solving, communication, and delivering a great client experience.
Our People team is dedicated to creating a positive and rewarding employee experience.
From attracting and developing talent to supporting wellbeing, engagement, and performance, they help make InfoTrack a place where people can grow and succeed.
The Finance team keeps the business running smoothly behind the scenes. They manage everything from payroll and budgeting to financial reporting and compliance, helping ensure InfoTrack operates effectively and plans confidently for the future.
Our IT team supports the technology and infrastructure that keeps InfoTrack connected and secure. From onboarding new starters and providing technical support to managing cloud infrastructure, integrations, and security, they play a key role in enabling teams across the business to work efficiently.
Our Legal & Compliance team helps ensure InfoTrack operates responsibly and in line with legal and regulatory requirements. They provide expert guidance across contracts, data protection, employment matters, supplier relationships, and risk management, supporting the business with practical, commercial advice.
eCOS is InfoTrack’s dedicated digital onboarding platform, designed to streamline how law firms manage and onboard their clients. The team is focused on creating seamless, efficient, and intuitive digital experiences that make onboarding faster, simpler, and more connected.
Our eCOS Sales team drives the growth of the platform by identifying and engaging new opportunities across InfoTrack and Search Acumen’s existing client base, as well as bringing new clients into the group. They play a key role in expanding adoption and growing our customer community.
Our eCOS Account Management team focuses on helping clients get the most from the platform. They support onboarding, deliver training, and work closely with firms to drive adoption of new features and ensure long-term success with eCOS.
Our eCOS Product team is responsible for shaping the future of the platform. They work closely with clients to understand their needs, design intuitive user experiences, develop new features, and rigorously test releases before they go live.
Our eCOS Development team builds and maintains the platform that powers eCOS. They focus on delivering robust, scalable solutions, resolving bugs, and continuously improving performance, reliability, and user experience.
Our eCOS Support team is the first point of contact for clients and consumers using the platform. They provide responsive, solution-focused support across the web portal and mobile apps, helping resolve issues quickly and ensuring a smooth user experience.
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We want you to feel well-informed throughout our recruitment process, so we’ll let you know the outcome after each stage of your application. However, if you have any questions or require any reasonable adjustments, we’d be delighted to help, so please reach out to us here.